Frequently Asked Questions 2017-08-02T11:15:07+00:00

Frequently Asked Questions

Q. Are there ID or minimum age requirements to enter the event?
A. This is a licensed event. Children under 12years are free but tickets must be registered through Eventbrite. All Children under 18 years must be accompanied by a paying adults.

Q. What are my transport/parking options for getting to and from the event?
A. Howard Train station is directly opposite the event. Shuttle buses will run to and from the event. Parking will be available close to the event. Parking Stations will be available on website.

Q. What can I bring into the event?
A. No Food, Alcohol or Drugs will be permitted. Security will check all bags carried into the event. No eskys will be permitted.
There will be some seating and tables available but you are welcome to bring your own comfy chair.

Q. How can I contact the organiser with any questions?
A. You can contact us through our Facebook page – Howard Music Festival.
Via email – howardmusicfestival@gmail.com or Monday to Thursday via phone – 07 4129 0996

Q. What’s the refund policy?
A. Sorry there are no refunds.

Q. Do I have to bring my printed ticket to the event?
A. Yes you can bring your printed ticket or your ticket QR code supplied through the Eventbrite App.

Q. Can I update my registration information?
A. Please contact us for information

Q. Is my registration fee or ticket transferrable?
A. Yes you can pass your printable ticket onto a friend.

Q. Is it ok if the name on my ticket or registration doesn’t match the person who attends?
A. Yes, you just need to provide your ticket or QR code for entry. Once your individual QR code is scanned it is not transferrable. 3day wrist bands will be provided once your ticket is scanned. Wrist bands must not be removed as a replacement will incurr a charge of $25.